Account
We want you to receive the copy you expected. If you have a concern, email hello@parkstreetbooksellers.com with your order number and the book title.
Change-of-mind returns
You may request a return within 30 days after delivery. The same physical copy must be returned in the condition in which you received it, including any dust jacket, inserts, or other material supplied with it. This means its documented used condition, not an expectation that a used book is new. Please do not add markings, labels, repairs, or other alterations.
For a change-of-mind return, you pay return postage. We refund the returned book’s purchase price and applicable tax; the original delivery charge is not refunded. We do not charge a restocking fee. Use protective packaging and keep proof of return shipment.
Wrong, damaged, or materially misdescribed books
If we sent the wrong book, it arrived damaged, or its edition or condition materially differs from the listing, contact us promptly. Photographs help us resolve the issue but are not a substitute for investigating your concern. We will arrange a suitable remedy, including a replacement if available or a refund, and cover reasonable return postage or provide a prepaid label when a return is needed. You will not bear the original delivery charge attributable to an item returned because of our error or transit damage.
Disclosed wear is part of a used book’s description. It does not prevent a change-of-mind return within the stated window. Statutory rights for faulty or misdescribed goods are not limited by that window.
How to return a book
Email us first for return instructions and the correct return address. Include your order number, title, and reason for return. Do not send a book to a publisher or payment provider. Return the book promptly after receiving instructions; let us know if you need extra time.
Refunds and cancellations
We will notify you after reviewing your return and process approved refunds promptly to the original payment method. Your payment provider may take additional time to display the credit. If there is a disagreement about a return, we will explain the reason and work with you to resolve it.
You may request cancellation before dispatch by emailing us. If the order has not shipped, we will cancel it and refund the payment. If it has shipped, the returns process applies. If we cannot supply an ordered copy, we will refund the unfulfilled item and applicable charges rather than substitute another edition without your agreement.
